All Published prices and final invoices are in Euro.
To calculate the currency change of your money we suggest you visit the following link: http://it.finance.yahoo.com/valuta
CLEOFESHOP.com encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction
Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions.
CLEOFESHOP.com send all orders by Courier TNT International.
CLEOFESHOP.com sells and ships in Europe only in the following countries and the following prices:
Slovak Rep. €24
AUTHORIZED SHIPMENT DELIVERY: Clients are asked to inspect the box carefully BEFORE signing for the delivery. CLEOFESHOP.com shipments are carefully packaged with an official "security seal" adhesive tape around the entire box.
NOT Successful Shipment Delivery: If for any reason, an order from CLEOFESHOP.com is not successfully delivered to the Client’s address as per the commercial agreement, the package risks being sent back to Italy at the Client’s expense including the cost of the return shipment and re-import fees. These fees will be deducted from any eventual reimbursement.
When clients place orders on line Credit Card details to a protected online banking system provided by KEY CLIENT Cards & Solutions (Gruppo Istituto Centrale delle Banche Popolari Italiane) which accepts Visa and MasterCard.
Please visit: http://www.keyclient.it for complete information regarding KEY CLIENT Cards & Solutions.
Your credit card data will not be processed or communicated to CLEOFE. The processing of all payment information is the responsibility of KEY CLIENT Cards & Solutions.
Credit Card Security: CLEOFESHOP.com Clients are guaranteed maximum Credit Card security because all transactions are processed by KEY CLIENT Cards & Solutions.
CLEOFESHOP.com CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES.
CLEOFESHOP.com recommends Clients to apply for E-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard.For more information, please visit: www.visa.com or www.mastercard.com
Credit Card Authorization: If there are sufficient funds and the account is valid, the order is authorized by KEY CLIENT Cards & Solutions.
BANK WIRE TRANSFER
CLEOFESHOP.com accepts Bank Wire Transfer as a method of payment.
Upon receipt the request, Customer Service will send CLEOFE’s bank information. Items will only be set aside after receiving a scan or fax of the bank transaction within 48 hours. Order will be shipped once the funds have reached CLEOFE’s bank account.
If the scan or fax of the bank transaction is not received within 48 hours of the request, the order will be cancelled.
CLEOFESHOP.com welcomes payments only from Verified PayPal Accounts.
New Clients can pay with a Verified Paypal Account for immediate shipping.
If Clients are not satisfied with the order, can be returned them within 10 days of delivery for a refund or a change.
The refund will be processed less the original shipping fees by BANK WIRE TRANSFER.
Once the written request is received, the client will receive a written confirmation including the details to complete the return.
All authorized returned merchandise is subject to re-entry inspection which is at the sole discretion of CLEOFESHOP.com and must meet all the requirements listed under the Return Policy.
CLEOFESHOP.com reserves the right to assess re-stocking fees depending on the state of the returned merchandise.
If the authorized returned item passes re-entry inspection, the Client will receive a confirmation of the return and the refund.
Clients must follow the CLEOFESHOP.com return policy as stated here below:
- The tags of the products must be intact and properly attached.
- The heads have not been worn or damaged.
10 days from shipment, indicating the items you wish to return and order number.
- Upon receipt of the request made, the office of CLEOFESHOP.com Services will send the customer an email confirmation and directions to the withdrawal by the customer. Withdrawal to be prepared within 2 days. working for the authorization of the mail delivered.
- Items must be returned in the same condition as it was originally shipped and packaged properly.
- The shipping costs for the return of the items are charged to the client and amounted to € 10.
- The shipping costs for the return of the heads are charged to the client and amounted to double shipping costs increased by € 10 required by the courier for the return (Example: Return from france> (€ 19x2) + € 10 = € 48 ).
CLEOFESHOP.comM will NOT accept any items that have been worn, washed or altered.
CLEOFESHOP.com reserves the right to INSPECT returned merchandise and assess re-stocking fees depending on the state of the returned merchandise. Swimwear and intimate apparel are non-returnable.
This notice contains the terms and legal conditions that govern the web site, CLEOFESHOP.com.
Users of CLEOFESHOP.com accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, CLEOFE Concept Store reserves the right to ask the Users to refrain from using the CLEOFESHOP.com web site.
The visualization of the web site CLEOFESHOP.com provides Clients with product information and the possibility to purchase merchandise.The access and the use of the web site CLEOFESHOP.com are for personal use only.
All the contents of the site including logo CLEOFESHOP.com, codes and format scripts, documentation, product descriptions, text, images, design, movies, music and software are owned by Cleofe Concept Store.
All material on this website is protected by copyright.
Cleofe Concept Store prohibits the use of the content or trademarks on the site for any other purpose and order other than those mentioned above.
Any reproduction, alteration, transmission, publication or redistribution to third parties for commercial purposes, is expressly prohibited without expressed written consent of Cleofe Concept Store.
CLEOFESHOP.com reserves the right to refuse an order if payment is not going to succeed. CLEOFESHOP.com reserves the unilateral right to refuse orders to anyone at any time.
It's absolutely prohibited buy the products on the site CLEOFESHOP.com a subject other than the final customer in order to resell the same product both online and offline channels
To place orders and buy at CLEOFESHOP.com Customers must possess the following requirements:
- Have a valid email address and a telephone number.
- Have a valid credit card for payment (Circuits allowed: Visa and MasterCard), or a Verified PayPal account or a bank account authorized to make Bank Wire Transfer.
- Have at least 18 years.
PAYMENT: The payment order may be through the following modes:
- Credit Card (VISA or MASTERCARD)
- Bank Wire Transfer
CLEOFESHOP.com reserves the right to amend / revise the terms and conditions contained in this legal notice, through a modification of it, whenever it sees fit without any obligation to give notice.
CLEOFESHOP.com publishes information on its web site to provide a service to its customers, however, disclaims any
responsibility on the possibility of any technical inaccuracies and typographical errors that will be corrected immediately in the event of your report.
CLEOFESHOP.com also reserves the right to make corrections and changes to the site without notice.
CLEOFESHOP.com offers no guarantee on the compliance of the information published on its site with the laws under the jurisdiction of the country of residence of the customer.
CLEOFESHOP.com disclaims any responsibility for any problems, damage or risks you may encounter while using the site.
CLEOFESHOP.com ensures that your www.CLEOFESHOP.COM site is protected by international standards set for the Internet. If used correctly, the user is protected from the risk of viruses.
CLEOFESHOP.com disclaims any responsibility for any malfunctions associated with the decommissioning of cookies in your browser.
It is your responsibility to adhere to the terms contained in this legal notice, periodically checking for updates, changes and corrections.
The CLEOFESHOP.com web site, in adhering to Italian law and in particular to the Court of Cremona, states:
“Entering this web site the User and CLEOFE Concept Store agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. The User and CLEOFE Concept Store also agree to submit exclusively to the competent Court of Florence for the questions above. CLEOFE Concept Store does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.”